Fri 13 Oct 2006 6:00 AM
Cheery Bay Bridge Toll Booth Tollsters
Posted by Pete under Education , Hesitating , Identity , Networks , Productivity , Travel[3] Comments
For the second time in 19 hours I passed through the toll booths on the East side of the Bay Bridge. That is certainly a lower ratio than people who commute with commitment. According to my mate Dennis, who really likes bridges, it is laughably infrequent
Aside the Port of Oakland a vast tarmac apron opens up and welcomes a cavalcade of commuters. The booths eat our carcases that lay prostrate within our four-wheeled ergonomic choice for carbon monoxide, alloy (and in certain cases hybrid) dependence.
Amidst this familiar and depressing view of post post modern modern human unit transferral, I came across cheer and human connection. I would not have appreciated toll booths previously as points of meaningful contact. Fortunately, not all people are so pessimistic or blind or both.
 I got a long over-due tutorial
The staff at the Bay Bridge Toll Booth, and for that matter all toll booths, are impressive people. This is my first hesitating post and I want to kick off on a good note. I have an incredible amount of respect for a workforce that deals directly with people all day -but by virtue of those peoples’ necessity and intentions to be elsewhere – have few meaningful interactions. I was open to their coping strategy … one of humour and civility.
Last night I was introduced to Burmese music blasting out of booth 3. It was a cross between east africa dumbolo (sp?) and hyper-japanese pop. Kitschy but cute and certainly an antedote to the theme tune to bladerunner running past my head. The booth operator was keen to share his music.
Today, I was told by a very jolly Senegalese man that I should take good care of my wife. He said she was beautiful. I didn’t want to point out that the lady that sat next to me was a work colleague and that my wife was at home where I wanted to be. I didn’t want to douse his healthy conversational fire. Instead, I put on my handbrake and asked a couple of questions. He didn’t have a wife, but he sure wanted one and he wanted to buy the lucky lady a house. He was a nice fella.
The traffic was queueing on the other side of the plaza due to traffic density. Urgency was low. I drew no horns of anger from drivers behind for my lengthened stay at the booth. I urge you to take some time next time you go through – you’ve waited 25 minutes to get to the booth, why not stay awhile? You’ve earned it. Think of it as a reward. It’s infinitely more entertaining than the democrat bumper sticker on the nissan sentra in front.
These two interactions made such an impact because I’ll probably not see those fellas again. I’d like to thank them. I often consider people who jolt you from your self-obsessed cynicism as post post modern modern angels. The interactions stand out because from within the confines of your rolling box with music (car) its easy to make people anonymous.
Who are the anonymous workers? With inevitable racial profiling, it is my observation that the jobs on the toll booths are taken up, as are many monotonous service jobs, by new immigrants. I don’t feel comfortable talking about immigration (legal or otherwise) as I generally fall back on gross assumption, pensive depression and anger about the late capitalistic abuse of civil rights.
Why am I affected? In four weeks I have an interview to become a conditional resident of America. I am from england and have married a fantastic las who happens to be from the comfortable middle classes. No matter how desperate we were, it would never occur to us to consider a job for on the toll booths of the Bay Area. I admire the folks that accept our dollars in rubber-gloved hands. Gloves are a mediocre metaphor for the detachment of driver and tollster. I cannot accept the limits of this interaction. The tollsters give it minor importance. They listen to the radio and tell you about their lives if they’re in the mood.
 It is an old message. It is simple. It is the type of point mothers and grandmothers make. Appreciate one another. I feel guilty for not sufffering financial hardship. I feel guilty for sounding slightly patronising. I feel guilty for not being more eloquent. I feel guilty for resorting to simple and specualtive analysis when complex and supple commentary (without necessary conclusion) is more suitable.
But, conclusion is necessary for an opinion piece. I like toll-booths. Does Dennis feel like this? Maybe, but he also incessantly crosses bridges without tolls.
Please note the picture within this article is not mine. The car in front in the picture is not a nissan sentra.










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